This contract is for services to be rendered by Tracey Rampling Brown (“the Coach”) to “the Client”, whereby the Coach agrees to provide Coaching for the Client as specified within this Agreement.
Coaching is a partnership between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.
The parties agree to engage in coaching relationship for a mutually determined period, with sessions conducted via Zoom, WhatsApp or Facebook Messenger. Each session will last for 60 minutes, unless otherwise agreed. In addition, the Coach will be available to the Client by email or direct message between calls, and will respond within 24 hours. The Coach may also be available for additional time, per the Client’s request, at an additional cost to be negotiated between the parties.
If the client is located within proximity to Torino, Italy, the Coach may, at her discretion, agree to meet in person to conduct the coaching sessions at a mutually agreed location.
The cost for the Coaching Services as outlined is to be prepaid each month. Payments can be made by direct bank transfer (upon request), credit card or PayPal.
The Agreement takes effect from the date that the first payment is received.
If calls are held via Zoom, the Coach will schedule the Zoom call for the appointed time and notify the Client of the call details, however if the client opts for Facebook or WhatsApp calls then it will be the client’s responsibility to call the coach at the appointed time.
In person coaching sessions will be held at a pre-determined date, time and location.
All coaching sessions will be held at an appointed time mutually agreed upon by both the Client and the Coach. Missed sessions or sessions cancelled by the Client less than 24 hours in advance may be forfeited, however every attempt will be made to reschedule the session subject to mutual availability.
A “missed” session is defined as any session where the Client is more than 10 minutes late, or is altogether absent.
The Client can, at any point in the coaching session, declare his/her preference not to discuss a specific issue, by simply stating that they would rather not discuss this issue. The Coach agrees to respect this boundary and will not attempt to forward the conversation further along those lines.
The Coach will work within the professional ethics and guidelines as described in the EMCC and/or ICF’s Code of Ethics. All information about the coach-client relationship will remain strictly confidential except in very rare circumstances. Exceptions to confidentiality of course relate to circumstances such as risk or criminal offence. Otherwise, all information is confidential. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
The Coach engages in training and continuing education related to pursuing and/or maintaining EMCC and/or ICF Credentials. That process requires the names and contact information of all clients for possible verification by these organisations. By agreeing to these terms, you agree to have only your name, contact information and start and end dates of coaching shared with EMCC/ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship – no personal notes will be shared.
According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.
Either the Client or the Coach may terminate this Agreement at any time with 2 week’s written notice. The Client agrees to compensate the Coach for all coaching services rendered up to and including the effective date of termination. The Coach agrees to refund any unused, eligible portion of the prepaid fees, if applicable.
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered up to and including the termination date.
This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.
By choosing to proceed and enter into a Coaching relationship with the Coach, the Client agrees to the terms and conditions noted above.
Terms and Conditions are current and accurate as at August 2020.